Cancellation & Refund Policy
Last Updated: September 15, 2025
At YoppyChat, we want you to be completely satisfied with our service. This policy outlines our approach to subscription cancellations and refunds.
Subscription Cancellation
How Cancellation Works
You may cancel your YoppyChat subscription at any time. When you cancel, your subscription will remain active until the end of your current billing cycle. After the cycle ends, you will not be charged again, and your account will be downgraded to the free plan.
Refund Policy
Due to the nature of our digital service and the costs associated with processing YouTube channels and running AI models, we do not offer refunds for subscription fees already paid. When you cancel your service, you are cancelling the next billing charge, not the current one.
Important Note
We encourage you to use our free plan to evaluate the service before upgrading to a paid subscription. This allows you to experience the core features and ensure YoppyChat meets your needs.
Billing Errors
If you believe you have been charged in error, please contact our support team immediately. We will investigate the issue and work with you to resolve it promptly.
How to Cancel Your Subscription
Log into Your Account
Sign in to your YoppyChat account using your credentials.
Navigate to Settings
Go to your account settings or subscription management page.
Cancel Subscription
Click the "Cancel Subscription" button and follow the prompts to confirm.
Contact Us
If you have any questions about our Cancellation and Refund Policy, or if you need assistance with your subscription, please don't hesitate to reach out to our support team.